Privacy policy

INTRODUCTION

This Privacy Policy describes how LANGFORD OU LLC, operating Swiss Scriptor, handles personal information in connection with our website, digital orders and customer communications. It also explains the choices and rights that may be available to you.

INFORMATION YOU PROVIDE

Information you provide may include your name, email address, billing details, account information, order details and the content of a customer-service or privacy request. Payment information is handled through the payment services used at checkout; do not send card numbers or security codes to us by email.

You can browse without placing an order. Information needed to complete an order or address a request must be provided for those activities.

INFORMATION COLLECTED THROUGH THE STORE

The store and its technical providers may record IP addresses, browser and device details, pages accessed, transaction events, security information and cookie or privacy preferences. A digital-delivery service may also record whether a download link was accessed and technical details needed to deliver or troubleshoot a file.

Optional analytics or advertising technologies, where enabled, are subject to the notices and privacy controls presented by the store. Our Cookie Policy explains the main categories of technology.

HOW WE USE INFORMATION

We use relevant information to operate the store, process payments and orders, deliver purchased files, provide account access where available, respond to requests and maintain transaction records. We also use information to detect misuse, protect the store, resolve disputes and meet applicable legal obligations.

If marketing messages are offered, we use the applicable permission or other lawful basis and provide a way to unsubscribe. Where enabled and lawful, analytics and advertising tools help evaluate store use and campaigns.

WHEN INFORMATION IS DISCLOSED

Information relevant to a task may be disclosed to service providers for store hosting, payments, digital delivery, communications, technical support and security. Providers should receive information appropriate to the service they perform. Optional advertising and analytics partners may receive online identifiers and activity information where those services are enabled and legally permitted.

Information may also be disclosed when legally required, to professional advisers handling a relevant matter, or in connection with a lawful business transfer subject to appropriate protections. We do not give other customers access to your order or download records.

SHOPIFY'S ROLE

Shopify hosts our store and processes information needed to operate its commerce services. Some Shopify consumer services also handle information under Shopify's own privacy notices. Information about Shopify's practices is available at https://www.shopify.com/legal/privacy/consumers.

If Shopify Network Intelligence or related enhanced services are enabled, Shopify may use information from interactions with this store together with information from other merchant interactions to support features such as personalization, store improvement and advertising. Applicable consent and opt-out choices must be respected. You may also exercise choices relating to Shopify's own processing through https://privacy.shopify.com.

RETENTION AND SECURITY

We keep personal information for the purposes for which it is needed, including completing orders, handling support and refunds, maintaining legally required records and addressing security or legal matters. Relevant retention considerations include the type of record, the length of the customer relationship and applicable tax, accounting and limitation periods.

We use reasonable safeguards appropriate to the information and the store services. No transmission or storage system can be guaranteed completely secure. Please protect your login details and avoid sending unnecessary sensitive information.

INTERNATIONAL PROCESSING

Service providers may process information outside your state or country. Where applicable law requires safeguards for an international transfer, the relevant safeguards must be used. You may contact us for information about a transfer associated with your information.

YOUR RIGHTS AND CHOICES

Depending on your location and the applicable law, you may be entitled to request access to personal information, correction, deletion or a portable copy, or to object to or restrict certain processing. You may also have rights concerning consent, targeted advertising or the sale or sharing of personal information, including a right to limit certain uses of sensitive information where applicable.

Email hello@swiss-scriptor.com to make a request. We may ask for information reasonably needed to verify a request for access, correction or deletion, or the authority of a representative. Opt-out requests are not subject to inappropriate identity-verification barriers. We respond within applicable legal deadlines and do not unlawfully discriminate against you for exercising a right.

Use any cookie-preferences or data-sharing opt-out controls displayed by the store. Where required by applicable law, a recognized Global Privacy Control signal is treated as an opt-out signal for the browser or device concerned. Marketing emails, if offered, include an unsubscribe option.

Where available, you may complain to a competent privacy regulator or appeal a request decision through the process required by law. Contact us if you need the reason for a decision or the applicable appeal instructions.

CHILDREN'S PRIVACY

The store and its business-education materials are intended for adults and are not directed to children under 13. If you believe a child has provided personal information improperly, contact us so we can investigate and take appropriate action.

OTHER WEBSITES

Links to third-party sites do not bring their information practices under this policy. Review the relevant provider's notice before interacting with its service.

CHANGES AND CONTACT

We may update this policy when the store, our practices or legal requirements change. The current version date is shown above. Material changes are communicated where required by applicable law.

Privacy contact: hello@swiss-scriptor.com. Operator: LANGFORD OU LLC, 8206 Louisiana Blvd NE, Albuquerque, NM 87113, United States.